Full Guide: Seek Help Or Show Concern: Here’s How To Contact OnlyFans Support

If you are a content producer on OnlyFans and are having problems with your or any other issues relating to posting a video to the website and similar. In such cases, you should contact OnlyFans support. On the other hand, if you are seeking for ways to easily communicate with OnlyFans support as a Fan to register a concern about your membership or otherwise. In that case, you’ve probably come to the right place.
This blog post will explain the best ways to acquire assistance by contacting OnlyFans support. So let’s get started and figure out how to contact the OnlyFans support team.


Contacting OnlyFans Support:

If you are having problems with the platform or simply want to express your concern about a problem with OnlyFans that you are experiencing as a creator or fan, contacting a customer service is a smart option. Unlike other social networking networks, contacting OnlyFans is rather simple, and you can always expect a prompt answer.

In this article, we will explain three ways to contact OnlyFans help if you have a website problem or a question for the support team. Among the options are opening a ticket, writing an email, or just sending a direct message and pinging them on Twitter. You can also go to their support centre and look up the solutions to some frequently asked questions.
To learn more, read the thorough guide provided below.

How to Contact OnlyFans Support?

You can contact the OnlyFans support team via any of the options listed below:

Method#1 Create a Ticket

The first step in contacting OnlyFans’ support team is to open a ticket. You must first log in to your OnlyFans account before visiting the help centre. There, you must click the “Take me to support” link at the bottom of the page. In short, you must pursue the following path:

Log in to your OnlyFans account > click the profile icon > Help and support > Take me to support > All tickets > Make a ticket > Choose a question > Fill in the blanks > File attachment (optional) > Make a ticket.

Let’s go over the steps for creating a ticket one by one. Here’s how you should go about it:

  • To begin, visit the official OnlyFans website.
  • Log in to your OnlyFans account using your valid credentials.
  • After logging in, click the profile symbol in the bottom navigation bar; a new menu will appear on your screen.
  • You will see options such as My profile, Bookmarks, and so on.
    Scroll down the menu to find “Help and support,” then click it to access the OnlyFans help centre.
  • Scroll down to find the “Take me to support” link once you’ve arrived at the OnlyFans help centre.
  • To create a ticket, follow the link to the tickets page and then click the “Create Ticket” button.
  • Choose a question from the help centre and then provide further information about the problem or difficulty you are experiencing.
  • Finally, click “Create Ticket” to start creating the ticket. (Please provide an image/screenshot of the problem.)

That’s all. You’ve just made a ticket, which will be displayed under the “Open tickets” tab. OnlyFans will normally react to your ticket within three business days. If it is resolved, it will be transferred to the “Solved tickets” tab; otherwise, it will be moved to the “Closed tickets” tab.
Let us now look at alternative ways to contact OnlyFans support.

Method#2 Send an Email

The next way to contact the OnlyFans support team is to send an email. If you want to email OnlyFans, submit your questions and concerns to support@onlyfans.com. This official email address is only for user inquiries.

Aside from that, the media@onlyfans.com email address is designated for official media and press contact with OnlyFans.

To contact OnlyFans support, send an email to support@onlyfans.com with any questions or complaints about the OnlyFans website. Here’s how to go about it:

  • Go to your email and create a new email.
  • Include a topic line and other facts about your concern or issue, as well as proof of it (optional). (Note: For a better understanding, express your question or explain your problem as thoroughly as possible.)
  • Check for errors by proofreading the email before hitting the send button.
  • Once you’ve mailed it to OnlyFans support, be patient and wait three business days for a response.

Method#3 Ping them on Twitter

Finally, you can contact OnlyFans via their official Twitter account. This can be accomplished in two ways: by tagging someone in a tweet or by sending them a direct message. Here’s how to use this strategy to complete the task:

To begin, send a tweet with your question/issue and tag @OnlyFansSupport.

To accomplish this, follow these steps:

Open Twitter, compose a tweet, ask your question/explain your problem, tag @OnlyFansSupport, and post it.

You can, on the other hand, send them a direct message informing them of your question/issue. This can be accomplished by following the steps below:

open Twitter > go to @OnlyFansSupport > message icon > send your question/issue

Note: There is no set time for OnlyFans support to react, however, this is by far the simplest and most effective way to contact them.


That’s all there is to contacting OnlyFans support. If you have any queries or concerns, the easiest way to receive assistance is to contact OnlyFans support. You have three options for completing the task: create a ticket, email them, or ping them on Twitter.

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